French lady gets 12 quadrillion euro phone bill, company offers to let her pay installments

http://www.bbc.co.uk/news/world-europe-19908095

The phone company, Bouygues Telecom, initially told her there was nothing they could do to amend the computer-generated statement and later offered to set up instalments to pay off the bill.

In the end, the company admitted the bill should have been for 117.21 euros only, and eventually waived it altogether.